Our team is working from the safety of their homes, allowing Compass Insurance to continue operating at full capacity during normal business hours. We are committed to providing the utmost service to our clients as we always have.
We ask for patience during this time as our call volume has increased greatly with many individuals calling in with questions regarding their billing and policy changes.
Our agency is working with our carriers to help each of our clients with their individual situations. Many of our carriers are willing to suspend payment and push them out somewhere between 30 and 60 days. Each carrier is different.
We also advise for those calling in who wish to cancel their policy to save money, to put their vehicle in storage for the next 30 days instead. This will save you money both short term and long term, as well as save your policy.
For questions or concerns, please don’t hesitate to email us at firstname.lastname@example.org or you can call us at 616-245-5555.
Thank you for being a part of the Compass Insurance Family.